Reports to: Senior Business Applications Analyst – Team Leader – ERP

Category: FTE

Location: Egypt

Unit / Division / Department / Section: Corporate Business Systems


Design, develop, and customise programs and applications to suit corporate requirements. Liaise with Team leader and operating teams to set and follow guidelines when designing and implementing a solution. Assist and Troubleshoot problems if necessary to ensure smooth flow of daily activities.Perform 1st level end user support and escalate to 2nd level if unresolved.


LN ERP – Tools

Maintain proper application management and handling at the tools level.Import export Data Dictionary and Solution Service Packs InstallationTest the system’s functionality after solutions installation.

LN ERP – Developments

Write new sessions or reports based on requirements for new functionalities or information availability to enhance end user productivity or optimize standard procedures or functionalities.

Applications Support

Respond to end user complaints – issues and cases and guide the users for the correct procedure.Adjust or fix any corrupted transactions or data and follow up with ERP SupportProvide end users with the necessary support.Book new requests with external application support.Follow up with external support till a solution is provided and implemented.Ensure end users at all sites receive assistance and support needed to perform the activities on the system.

SPAN OF Communication

Internal: Corporate IT & Business System UnitExternal: IT Vendors; External Application Support


The jobholder is responsible for making decisions related to their direct scope of work.

Required Qualifications:

Bachelor’s Degree in computer science/Information Technology or related degree

Preferred Experience:

At least 4 to 8 years of relevant experience

Job-Specific Skills:

Experience in BAAN V/Infor LN development toolsExperience in BAAN V/Infor LN functional process


Provide assistance or support to others and share information freely.Very well organized and assume good follow up.Require excellent skills in databases, word processing, spreadsheet, and presentation applications.Computer language knowledge especially in SQL, 4GL.

Job Type: Full-time

Ability to commute/relocate:

6th of October City: Reliably commute or planning to relocate before starting work (Preferred)


Application Development: 4 years (Required)InforLN: 4 years (Required)

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